Most people are nervous to see a new counselor. It can be especially difficult if this is your first time seeking therapy or if you had been disappointed by previous experiences. So it may be helpful to know what to expect:

We will initially talk on the phone if you call me or if you scheduled online. I will answer any questions you may have about me or my work, and also ask you a few questions to assess if we may be a good fit. If be both agree we will set up an initial meeting.
I am very aware that the first session can be stressful and awkward, but I want you to  know that I will make it as relaxing and pleasant as possible. You can expect a casual conversation with me asking you questions and listening intently to your concerns. By the end of the first session I will share with you my observations and suggestions and we will look together at an anticipated plan and timetable. 

Typically clients come to see me once a week, but even this is something we can talk about. I strongly believe that psychotherapy is a collaborative process, so we will work together from the beginning, to insure that you benefit from the experience. 

The best way to contact us is to fill out the contact form here on the website or email Heleen@LifeSolutions.io

We will get back to you ASAP.

All of our communication with clients is conducted through a secure CLIENT PORTAL. Once you have an appointment in place you will receive login details to the portal, where you can fill out intake forms, pay bills, access invoices and receipts, journal, or email the counelor without jeopardizing your privacy.  

No, unfortunately we do not take insurance at this time. We can however provide you with a super bill, which is a detailed bill that you can present to your insurance. Not all insurance companies accept super bills, but some do, so please make sure to contact your insurance about this. The reimbursable amount is set by the insurance company and may not cover the full counseling fee. Clients need to check with their insurance ahead of time.
Clients are responsible to pay the bill in full at the time of the appointment and then use the online invoice/receipt to claim the money (or a percentage of it) back from their insurance.

We have a limited amount of scholarships available. Please contact us and we will give you access to the necessary forms to find out if you qualify for a lower rate.

1. Click on BILLING
2. Click on the link “Make a Payment” next to Account Balance
3. Please note that you do not need a Paypal account, simply scroll down further on the page and click on “Pay with Credit or Debit Card

No, you do not need a Paypal account, just scroll down below the Paypal login and click on “Pay with Debit or Credit Card”

Yes, you can pay with a check.

Please make it out to: Life Solutions Counseling or Heleen Woest

Please mail it to:

HELEEN WOEST
7340 Southwest Hunziker Street, Suite 102
Tigard, OR 97223

Life Solutions joined forces with Waypoint Counseling Services

We are located at:

Waypoint Counseling Services
7340 Southwest Hunziker Street, Suite 102 Tigard, OR 97223

Please e-mail or call me with as much notice as possible if you need to cancel or reschedule. We understand when there are unique circumstances, but in general a cancelation must be made 24 hours in advance to avoid full charges.

Office Hours for Life Solutions Counseling: 
Monday through Friday 9am-5pm (Pacific Time)

All our invoices are set up as Superbills or a statements of service as required by Insurance Companies for out of network reimbursement.

After you made a payment in the portal, you can download your invoice (superbill) and receipt and subit it for reimbursement from your insurance company.

Please note that the reimbursable amount is set by the insurance company and may not cover the full counseling fee. Please check with your insurance.

Mental health services are considered medical expenditures and funds stored in a Health Savings Account can be used to pay for services.

Accepted forms of payment include: Cash, Check, Visa, MasterCard, Discover, and American Express.